Delivery & Returns

UK DELIVERIES

Jackets, Handbags and Shoes
Standard (2-3 working days) - £6.99
Next Working Day - £9.99

Wallets
Standard  (2-3 working days) - £1.99

RETURNS

Free UK returns within 28 days of delivery. Please email for details of the Returns process.  

customer.services@furniq.co.uk

INTERNATIONAL DUTIES & TAXES

Delivery Duty Paid (DDP) Countries (from 01/07/2021)
Australia, Hong Kong, Japan, Malaysia, Singapore, Slovakia, USA, United Arab Emirates (UAE).

We would like to reassure our customers from the countries listed above that there will be no additional costs (additional import duties and tax charges). If you have been charged by mistake, please email us at customer.services@furniq.co.uk with the receipt and we will arrange a refund for you.

Delivery Duty Unpaid (DDU) Countries
All other international orders outside the UK are subject to import duties and tax charges once they reach their destination. For all countries other than the DDP countries listed above, we ship on the basis of Delivery Duty Unpaid (DDU). This means that the recipient will be responsible for all import duties and sales taxes that may apply locally to the purchase.

We cannot advise on these charges and timeframes as customs vary from country to country, and would recommend you to contact your local customs office for more information before placing your order.

COVID-19 UPDATE (09/02/21)
All orders are shipping as usual. Around 90% of parcels are arriving on time at the moment. Postmen are trying their best to deliver on time, however, there may be slight delays due to Covid-19.

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